Your HOA as a Business: Handling Insurance Coverage

Every homeowner’s association or HOA is ran like a business. Certain properties, such as condominiums, are attached to each other with shared walls. Individual owners live in each property, which makes insurance coverage a complex concept in many cases. Learn how to handle the master policy insurance connected to an HOA. These residential properties will feel more like business investments as you cover them with adequate insurance.

Deciding on Deductibles

In general, high deductibles equate to lower premiums. Your HOA may want a low premium so that the dues aren’t so expensive. However, be mindful of extremely expensive deductibles. Requiring $5,000 for every incident claimed on a property is steep, for instance. A policy with a $1,000 deductible per incident is reasonable.

Always use a reliable insurance company for your master policy too. Specialized providers, such as Captive Insurance Group, can carve out policies that are fair and balanced.

Defining Walls Out

Every HOA owner must understand that most master policies involving condos are “walls out” coverage. In other words, the property’s exterior elements are covered by the HOA. Any items that fail within the home, such as plumbing or forced-air systems, are the responsibility of the homeowner.

Running the HOA as a business means that the president should encourage “walls in” coverage paid for by each individual owner. With two policies covering the property, any repairs can be quickly addressed.

Getting it in Writing

Any changes or additions to an insurance policy must be documented in writing. Vague terms on the master policy can leave an HOA vulnerable to lawsuits and excessive claims. The insurance will be in legal terms so some associations may want to summarize the content for the residents. Confusion can be solved with just a quick explanation of the basic terms.

Be sure to send out a copy of the master policy every year that it’s renewed. The property owners will have easy access to claims as a result. By running the HOA and insurance process like a business, the property will always be kept up to strict standards.

Boris Dobrin Shares his Insight on How to Write a Business Plan for Potential Investors.

Writing a business plan can be a daunting process. Summing up your entire business proposal in just a few pages is never easy, but potential investors need to see that you have done your research and created a viable plan for your business idea. Here’s at Boris Dobrin how to write a business plan for potential investors.

Executive Summary

The executive summary is a brief overview of the entire business plan. You should always place it at the beginning of your document.

The executive summary is the most critical part of your business plan. If it doesn’t make the reader want to know more about your business idea, the rest of your plan will remain unread.

As the executive summary is intended to summarize the whole plan, it should be the last thing you write.

Business Description

Investors will want to see a description of your business. Keep it short and concise but provide enough information to help them understand your vision for the company.

Investors will also want to see an analysis of the industry, including a brief description of the history, current possibilities and future outlook for the industry in which you’ll be working.

Market Analysis

The market analysis is where you’ll define and demonstrate your understanding of your target market. Extensive market research is crucial for gathering the data and statistics you will need.

Your market analysis should include necessary information about your intended customers, such as their age, gender, and geographical location, as well as more detailed information, such as their interests, beliefs and the types of publications they read.

The aim is to show that you understand your target customers and you know how to reach them with your marketing material.

Competitive Analysis

The competitive analysis should provide information about your competitors, including the types of products and services they offer, the prices they charge and any other relevant facts.

You should also use the competitive analysis to show how your business compares to similar companies, how you intend to compete and which strategies you will use to secure your share of the market.

Development Plan

The development plan is used to provide detailed information about setting up and growing your business. You can use this section to provide a step-by-step plan and a list of milestones for turning your idea into a successful business.

The development plan is also where you will set out your budget and explain the costs involved and purchases you’ll need to make before and after the launch of your business.

Operations Plan

The operations plan should explain how your business will run on a day-to-day basis. That will include a list of management, employee, and other roles that you need to have filled.

The operations plan should also set out the responsibilities and legal obligations involved in running your business.

Financial Forecasts

Financial forecasts should include a detailed analysis of sales, cash flow, gross and net profits expected for the first year. Depending on the amount of money you are asking from investors, you will also need to provide financial forecasts for the next five, 10 or even 20 years.


The presentation is important when creating a professional business plan. Make sure there is plenty of white space between paragraphs and use a new page for each section.

Use charts, graphs, and other visual aids to break up the text. Using bullet points and lists will also help to make the information more accessible, and easier to digest.

Avoid jargon, buzzwords and complicated terms that will distract the reader. Use simple words and short sentences. Break large blocks of text into short paragraphs.

Finally, proofread your business plan to check for spelling mistakes, grammar errors, and unclear writing.

Ways to Modernize Your Incident Management

Your IT service management should cover internal users’ requests as well as needs of external customers. Of all these areas, incident management is the most critical aspect that the IT support team prioritizes. Automating responses to incidents should be a priority of any incident response team. In fact, automation helps provide superior service. Below are the steps your IT support team can take to modernize its response to incident management.

Establish Team Priorities

The occurrence of an incident could make internal users and key stakeholders to panic. Nonetheless, the IT team can automate its incident management to stand out amid the crisis. One of the ways to achieve this is to establish measures to take when an incident occurs. Your response should go above and beyond identifying and investigating the cause of the problem. It should involve the definition of accountability and allow team members to learn from an incident. Besides the cost of service downtime, an event can tarnish the reputation of a company. However, business owners can mitigate the risk of reputation damage by nailing their communication strategy. You should make it clear to all stakeholders on how to respond to an incident. You can visit to learn more about modernizing incident management.

Define Processes and Paths

Your response team needs a proactive and standardized way to measure the time it takes to resolve a problem. However, companies need standard communication paths and processes to achieve this. Moreover, companies should allow their incident response teams the flexibility to respond to any crisis that may occur. You should know what takes place at each step, and the team responsible for updating stakeholders. Alternatively, one can set out guidelines for messaging maintain seamless communication. That way, the team can resolve the event faster.

Use Your Knowledge Base to Automate and Integrate

No one can overlook the importance of being knowledgeable in today’s business world. Your incident response team will have more answers to a solution when more articles are available to them. A self-service option will drive costs down and increase the rates of customer satisfaction. In fact, integrating your knowledge base with your service desk will take customer experience to an elevated level. Automation of incident management will help keep your customers happy and satisfied. It also promotes the art of sharing knowledge and enables the team to work smarter and faster as well as make it easier for team members to collaborate.

Use Automated Chats

Research has shown incident response teams spend much of their time on the diagnosis and investigation stages. In fact, more time is spent on these two stages than anything else. As such, these are the areas that a team should prioritize when it comes to reducing time wastage. However, incorporation of automated processes can help reduce time wastage. Integration of chats with your service desk solution can help the incident management team to identify potential bottlenecks and ultimately fix them. In fact, integration allows team members to address an issue with full visibility and without the need of sending emails.

Top 3 Expansion Hacking Tools for Small Business

Top 3 Expansion Hacking Tools for Small Business

Growth hacking is something every business owner is working hard to figure out. Those who never make it often view it as technical stuff not noticing that with the right tools you can better implement your plan.

Virtually all Business to Business marketers and company owners are on a continuous search for techniques on how to grow. They all know that achieving growth allows one to find the best marketing channels and utilize them to link up with the appropriate audience. Thanks to expansion hacking tools entrepreneurs can now gauge the performance of their marketing plans across several platforms. And through this data, one can discover the best tactics for engaging target customers.

Why you need to invest in growth hacking

Expansion hacking helps small businesses and B2B startups grow speedily without having to put in much money. Combining different hacking tools gives all the details you need on target markets plus their buying patterns. Moreover, you can also measure the effectiveness of your digital marketing approach and make tweaks if need be. Apart from using tools, growth hacking also involves:

  • Gathering user feedback and making changes accordingly
  • Posting only relevant and shareable web content
  • Retargeting every post and page on its own
  • Revising old content

That said, here’s a list of top 3 expansion hacking tools for B2B companies.

The significance of emails in creating a stable channel that boosts customer experience as well as sales can never be overlooked. is one expansion-hacking tool that automates your sales platform and enables entrepreneurs to begin email campaigns. Furthermore, you can run tests on topics and have an automatic follow-up mail sent to target markets as scheduled.

Calendly allows companies to schedule meetings and can trigger expansion in different ways. The tool eliminates the need for to-and-fro emails between the company owner, working staff and customers. Calendly is all-inclusive enabling for one-on-one, group, and joint meetings where the invitee chooses who they wish to meet from a page listing all staff ensuring efficient business growth. is the perfect platform for spotting relevant content topics as well as keywords that may more likely be viewed by target customers on social media. The site gives data that assists you in producing and posting only hot topics that will capture the consumer’s attention, make them share and as a result boost up conversion. Lastly, you can spy on what your competitor s posting to ensure you aren’t lagging behind.


To see growth, you have to pay for premium tools and services through processors like Wirecard review or any other payment processor your tool vendor prefers.

Author bio: Electronic payments expert Taylor Cole is a passionate entrepreneur who enjoys to write, produce music, and travel. Bestpaymentproviders is the UK’s best wirecard review company, serving both traditional and high-risk merchants.



Xeriscaping is Beneficial

What is xeriscaping?  It is the selection of a variety of native plants and other well-adapted species that can thrive in a landscape using as little supplemental water as possible. This low-water landscaping allows the ability to have a beautiful garden with seasonal flowers even if your area is restricted on its use of water. The environment also benefits from xeric plants having to use a great deal less water. Contouring of the soil and grading can guide available moisture to a place in the landscape where it can be used, such as a rain garden. Another benefit is the owners being able to save money and time on the property’s landscaping and get away from the constant maintenance needed by the usual lawn and flowerbed garden.

Xeriscaping is Beneficial

A proper landscaper can take the guesswork out of designing, creating, installing, and caring for these plants and provide  a comprehensive plan for reliable systems for irrigation, draining, and erosion management. The first two summers require thorough and regular watering so that the plants can develop the deep root systems needed to become strong. Once mature, the plants can be watered usually only once a week during the hottest times. Professional landscapers normally recommend a drip irrigation system as a requirement for xeriscapes unless you are able to harvest free rain water into underground tanks or barrels.

When searching for xeriscape landscaping Atlanta Georgia and its surrounding areas, as well as elsewhere in Georgia and in Kentucky and South Carolina, you would be wise to choose LMS Atlanta and its team of experienced landscaping professionals to help establish a cost-effective plan for landscape care and maintenance. They proudly provide proven methods of landscape design and high quality services for their commercial clients who want to make the most of their outdoor space and keep the beauty of green and flowering surroundings on their properties.

Instead of having to hire a group of contractors with each having different specialties, you can get total management from one team that you can count on. Contact  LMS Atlanta to make an appointment to discuss their many premium commercial landscaping services and what their design specialists can accomplish for you. Browse through their gallery to gain an idea of the outstanding landscaping services they have provided for other businesses.